General

Do I need to forward my latest statement every month?

Yes. We only parse data based on PDF Statement. We do not have access to your e-banking via API or screen capturing method. As a result, if you want to get reminder about your late ...

Where do I get my statement and how do I send it to Finory?

Your bank will usually email you a password protected statement every month. You need to add the Credit Card statement password in our app and simply forward to the email address g ...

Can your staff read my Credit Card statement?

No. Your statement is only read and parsed by our system. No human is required to read or access your statement. Our system automatically deletes the statement after parsing.

Is there any risk to my Credit Card being wrongly used if your system is hacked?

No. We purposely do not store any Personally Identifiable Information (PII). Also, the statement doesn't include information such as Expiry Date, CVV No and we do not parse account ...

How do you earn money?

The app is currently free, however, we do plan to charge a monthly subscription fee for certain premium features which we haven't decided on yet. We also earn from some affiliate ...

Will you sell my data to banks or other institutions?

No. We do not and will not sell your data or share your data with banks or other institutions. Plus, we are fully compliant with Malaysian PDPA laws and regulations. Your privacy a ...

Where are you located? Where is your base of operation?

We are based in Klang Valley, Selangor, Malaysia. Finory is built with love by Malaysian for Malaysians.

Can I delete my account?

Yes definitely. At the setting tab, click your profile. Then you will see a "Red colour Delete Account" button. Follow the steps and your data will be wiped out from our database ...

How To Delete My Account?

If you want to delete your account, you can do so from within the app. Find a "Setting" button on the top right corner of the Home tab. Find the edit button on the right of you ...